To make changes to your booking patterns, please arrange this directly with the Nursery Manager. While we do our best to accommodate requests, availability will determine what is possible. Please note that any adjustments may affect your monthly fees.

Monthly fees are calculated by multiplying the daily fee rate by the number of days your child attends each week, then multiplying by 52 weeks, and dividing by 12 months. This ensures your monthly fee remains consistent, making budgeting and planning easier.
If your child joins or leaves partway through a month and does not attend for the full month, fees for that month will be based on the actual number of days attended.

Once you decide to join Monkey Puzzle Altrincham, you will be given a Registration Pack. When you’re ready to proceed, simply return the completed Registration Form to us.

To secure your child’s place, we will then ask you to pay a non-refundable Registration Fee. This confirms your booking and ensures your space is reserved.

One month’s written notice is required. 

We accept payments via Direct Debit, credit or debit cards, BACS transfers, childcare vouchers, and the government’s Tax-Free Childcare scheme. Payments can also be made online through our website using the secure online payments option.

Yes, you can cancel your place provided you give one month’s written notice and your account is up to date with no outstanding balance. 

Every child living in England is entitled to Universal Funding from the term after their third birthday. This is commonly known as the “15 hours” entitlement. Nurseries can claim this funding for 38 weeks of the year, which equates to 570 hours annually. No eligibility code is needed—just proof of your child’s date of birth.

There are specific rules about how the 15-hour and 30-hour funding can be applied. You should expect to pay for any additional hours your child attends, as well as for meals, drinks, nappies, trips, and other consumables.

That’s why we stretch the funding across the 51 weeks we are open. This approach aims to support your family life and budgeting by allowing you to pay a consistent monthly nursery fee.

Please note that funding arrangements may vary between nurseries. For more information about the funding specific to your child’s nursery, please speak with your Nursery Management Team.

If your child is absent from the nursery, the daily fee will still apply as usual.

In the UK, the government has announced an expansion of free childcare. From April 2024, eligible working parents will receive 15 free hours for two-year-olds. Starting September 2024, 15 free hours will also be available from the age of nine months. For more information, visit: Childcare Choices.